Frequently Asked Questions

  • Once a scan package is purchased, a padded label with a sample collection kit is mailed to you.

    You will then collect your samples and mail them back in the return envelope.

  • 1 sealed salvia swab, 1 sample ziplock for hair clippings (1 tsp amount), 1 ID Card (Name & DOB & Date of Collection) and 1 return envelope.

  • Once your samples have been received, testing and interpretation takes 21 days. Once your scan is complete, a follow up email will be sent and a consult call will be scheduled.

  • Specimens are run through our technological instruments that send a series of hundreds of unique wavelengths into your specimens. These wavelengths are assessed by our proprietary software for your specimen’s amplitude of resonance per each wavelength screened against. When a match is found within a certain ratio of resonance, they are further assessed, calibrated, and in some cases, inverted as they have recorded to your results dashboard.

    In physics, resonance (coupling-phase) is when an oscillating system responds to an alternative force with the maximum amplitude. Such a condition generally exists when the frequency of a driving force matches the natural oscillatory frequency of the system. In the case of our technology, this equates to the frequency tags (wavelengths) we are sending to your specimens, matching, or coming within a significant degree of matching frequency with your specimens.